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Frequently Asked Questions
Frequently Asked
Questions
Water-related Questions
Q: What do I need to do to initiate water service?
A: To begin your water service, you’ll need to:
- Fill out the water service request form. The form is available
online or can be picked up from City Hall at 302 S.
Columbia Avenue in Rincon 8 a.m. to 5 p.m. Monday through Friday.
- Attach a copy of your settlement statement or renter’s lease and a copy of
your driver’s license. If a real estate company, we will need a
listing.
- Pay a $100 deposit (for residential users) to complete your application.
We accept cash, check, money order, Visa or MasterCard. When mailing your application, do
not send cash. Checks or money orders should be made payable to City of
Rincon. A $150. deposit is required of all commercial users.
- Drop off your application at City Hall from 8 a.m. to 5 p.m. Monday
through Friday, or simply it mail it to:
City of Rincon
Attn: Water Department, New Application
PO Box 232
Rincon, GA 31326
Q: After applying, how long does it take for my water service to begin?
A: Applications received before
4:00 p.m.
can be connected the same day.
Q: When will I receive my water bill?
A: Water bills are mailed before the
first day of each month. The City bills a month behind.
Q: How much will my water bill be?
A: Estimating water bills is difficult
because each customer’s type of account and water usage is different.
Click here for a list of actual rates.
Q: How do I have my water service cut
off?
A: Disconnect applications must be submitted
in person. Applications are available by clicking
here or can be picked up at City
Hall. A photo ID is required of the account holder.
Q: If I have a problem with my
utilities after hours, who do I contact?
A: The utilities department hours
are 8 a.m. to 5 p.m. Monday through Friday. In the event of an
emergency, you can reach the on-call utilities staff person at
210-6237. Follow the prompt by entering your phone number, and your
call will be promptly returned.
Garbage Service Questions
Q:
When is garbage pickup?
A:
Garbage pickup day is Tuesday, Wednesday or Thursday of each week, unless a holiday falls on
that day or an unforeseen problem occurs. Waste Management, the City’s garbage
contractor, is responsible for customer notification of changes in pickup
schedules. Information is also posted on the web site and on the door of
City Hall when provided to the City by Waste Management. If you have any
questions regarding holiday pickup, please call 965-0300.
Q:
How will I be billed for garbage services?
A:
Your garbage charges are billed on your monthly water and sewer bill.
Q:
How do I get a garbage can?
A:
If you are moving into a brand new construction home, you will be issued a
garbage can that will be delivered by Waste Management. within 7 days of the
day you move in. If you move into an existing home, the garbage can that
was issued to that address will then become yours. If the cart is
missing, the resident will need to contact City Hall to be
placed on the list for delivery from Waste Management.
Other
Utilities Questions
Q: Who do I
contact for electrical service?
A: Georgia Power
149 Power Company Road
Springfield, Georgia
(800) 437-3890
www.southernco.com/savannah/
Q: Who do I
contact for telephone service?
A: Call one of the
following numbers depending on whether you are looking for
service for you home or your business:
Windstream
(800) 501-1754
or
Comcast
800-354-7531
Q: Who do I
contact for cable TV service?
A: COMCAST Cable
354-7531
Q: Who do I
contact for high-speed Internet Access?
A: For DSL call
the telephone company listed above. For cable, contact the
cable company listed above.
Q: Who do I
contact for gas service in my home?
A: Atlanta Gas Light Company
800-427-5463
Miscellaneous Questions
Q: How do I get a building
inspection?
A: All inspections are conducted
Monday through Friday from 8 a.m. to 4 p.m. and require a minimum of
24 hours notice. Requests for inspections can be made by calling
912-826-5996 24 hours a day 7 days a week. Your call will be
returned to set an appointment for your inspection.
Q: Does Rincon have a Chamber of
Commerce?
A: The City of Rincon does not have
a separate Chamber of Commerce, but the Effingham County Chamber of
Commerce serves as a very dynamic and active part of our business
community. You can reach them by calling 912-754-3301 or by visiting
them at www.effinghamcounty.com.
Q: When are the City Council
meetings?
A: All regularly scheduled council
meetings are the second and fourth Monday of every month at 7 p.m.,
unless that Monday falls on a holiday or has another conflict for
council. Meetings are held at Rincon City Hall.
Q: When is court?
A: All court sessions are held on
the second and fourth Tuesday of every month at 4:30 p.m. in the
Rincon Police Department Court Room located at 107 W. 17th Street.
For information on court appearances and payment of fines, click
here.
Q: How and where do I pay my fines?
A: Some fines require an appearance
in court. If a court appearance is not required and you are a
Georgia resident, you can mail your check or money order made
payable to the City of Rincon to:
City of Rincon
PO Box 232
Rincon, GA 31326
You may also bring your payment to
the City of Rincon City Hall at 302 S. Columbia Avenue.
Q: How and when do I sign my child up
for recreation department sports?
A: Spring baseball and softball
signups are held from the end of January to mid February. Fall ball
signups are held the first half of July, and the season is from mid
August to mid September. Soccer sign ups are held the last half of
July, and the season is from mid September to mid October. For
complete information on recreation department sports, click
here. If you’d like to reach
Recreation Director George Foley, please call 826-0238 and leave a
message. A staff member will return your call as soon as possible.
Q: How do I get
a business license?
Detailed information regarding
business licenses is available by clicking
here.
Please note that the
mailing address for City Hall is:
P.O. Box 232
Rincon, GA 31326-0232
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